Contact
Questions about a bed? We are happy to help
Not sure about the size, the material or which bed suits your dog best? Or do you have a question about your order? Send us a message. The Woevie team reads every message personally and helps you as quickly as possible.
Handy to include
- The name of the bed you are looking at
- The length and weight of your dog
- How your dog likes to sleep: curled up or stretched out
- Your order number, if your question is about an order
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Woevie
Frequently asked questions
Questions? The Woevie team is happy to help.
View the refund policyWhat does shipping cost?
Shipping within the Netherlands costs €6.95. From €55 shipping is free. For shipping abroad you see the shipping costs directly in the checkout.
Which size dog bed do I need?
Measure your dog lying down from the nose to the base of the tail and add 15 to 25 cm. If your dog sleeps curled up, choose the lower end of that range. If your dog likes to stretch out, choose the upper end. The size advisor works it out for you.
What is the difference between a round, rectangular and orthopaedic bed?
A round bed is great for dogs that curl up. A rectangular bed gives more room to stretch out. An orthopaedic bed has a lying area of memory foam or foam flakes that spreads the pressure on the joints.
Can I return my order?
Yes, you have a 14 day right of withdrawal after you receive your order. Our refund policy explains exactly how returns work.
Is the dog bed washable?
Many beds have a removable, washable cover. Each product page and the care label tell you how to wash the bed.
Can you help me choose?
Send us the name of the bed plus the length and weight of your dog. The Woevie team will give you personal size advice.